We provide 5 years warranty on the water heater tank (leak or rust) and 2 years warranty on the electrical parts (i.e. thermostat, cutout, heating element and wiring(s)).

All models of Cascade water heaters are suitable for both soft and hard water.

While most Cascade water heaters offer dual mounting options, the right mount depends on two factors – the location of inlet and outlet pipes and the space available between the ceiling and inlet point.

Call us at 18004250115 (toll free) to have your concerns addressed.

We have customers using Cascade water heaters, both electric and solar water heaters, for more than 25 years without any issues.

Choosing the right product depends on various factors:

Material – Cascade provides water heaters in two different materials – Stainless Steel and ABS (Aesthetic Brawn Series). While ABS water heaters are cheaper in price, stainless steel water heaters are aesthetically more appealing. However, the performance and durability of both types of heaters remain the same.

Capacity – The right capacity of water heater largely depends on the number of people expected to use it. On an average, a single person consumes 10 Litres of hot water in one shower.

A storage water heater consumes 2kw per hour and an Instant water heater consumes 3kw per hour.

All our water heaters work with gravity pressure. They require their tank to be at a minimum of 6 feet above the outlet point.

Cascade water heaters can withstand pressure upto 12 bar which is one of India’s highest pressure compatibility. Generally, other water heaters can withstand only upto 8 bar pressure.

The choice between electric and solar water heaters on the cost, long term gains, area available, size of family.

While Solar water heaters are an expensive investment, you can recover the expense in a minimum of 6 years from your savings on electricity. Solar is a cost effective solution provided you don’t move houses often.

Solar water heaters ideally require a minimum of 5 sq. feet of free space on the building roof. Solar water heaters may be a more effective solution for a family of more than 5 people.

For further queries, you can visit our Support page or call us at 1800 425 0115. We will be happy to guide you.