Product Related

Buying Options

How can I avail product discounts?

For bulk orders, please contact 1800 425 0115 (toll-free) or submit the contact form in the Support page.

Where can I buy Cascade water heaters?

Cascade water heaters can be purchased on our website. Our products are listed at the dealer stores listed in the Find Dealers page on our website and most other electrical, sanitary and hardware stores across in India. You can also find them on online portals such as Amazon, Flipkart, Tatacliq, and Indiamart (for bulk orders).

You can also call us directly at 1800 425 0115 (toll-free) to order water heater(s) and have them installed.


How to request for service support?

You can call us at our toll free customer care number 1800 425 0115 (toll free) or fill the contact form in the Support page.

All service enquiries will be attended within a maximum of 48 hours and resolved within 96 hours*.

*Delays may occur in special situations (such as Government holidays, etc).

What are the Service charges?

Within city limits, our service charges are Rs. 400 while outside city limits, our service charges are Rs. 450.

To have your product serviced or to register a complaint, please visit our Support page or call us at 1800 425 0115 (toll-free).

About the Company

When was Cascade founded?

Mr. Mahesh Alagesan founded Cascade in the year 1984 in Coimbatore, Tamil Nadu. We have been an established brand in the market for about 40 years now.

Where are Cascade products manufactured?

Till date, all Cascade water heaters are proudly manufactured in-house in Coimbatore, Tamil Na

Shopping cart


No products in the cart.

Continue Shopping