How to request for service support?
You can call us at our toll free customer care number 1800 425 0115 (toll free) or fill the contact form in the Support page.
All service enquiries will be attended within a maximum of 48 hours and resolved within 96 hours*.
*Delays may occur in special situations (such as Government holidays, etc).
What are the Service charges?
Within city limits, our service charges are Rs. 400 while outside city limits, our service charges are Rs. 450.
To have your product serviced or to register a complaint, please visit our Support page or call us at 1800 425 0115 (toll-free).
About the Company
When was Cascade founded?
Mr. Mahesh Alagesan founded Cascade in the year 1984 in Coimbatore, Tamil Nadu. We have been an established brand in the market for about 40 years now.
Where are Cascade products manufactured?
Till date, all Cascade water heaters are proudly manufactured in-house in Coimbatore, Tamil Na